Need help? Find answers to our most commonly asked questions about shipping, tracking, returns, and exchanges.
Shipping typically takes 3–5 business days after your order has been processed. If there is any delay or issue with your shipment, we'll notify you using the email address provided during checkout.
At this time, we do not offer free shipping. We are continually improving our services, and free shipping promotions may be introduced in the future. Thank you for your understanding.
Once your order has been shipped, we'll send you a confirmation email containing your tracking number and tracking link so you can monitor your package's delivery status.
If you need to return or exchange an item, please contact our customer support within 14 days of receiving your order. Include:
Your order confirmation or purchase receipt
A photo of the product
Photos showing the original packaging and tags (if applicable)
Our support team will guide you through the return or exchange process.
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